Being an experienced ‘mover’ I had planned everything very carefully.

Even though I was basically moving a huge leased office space back to my primary residence… and didn’t need to deal with realtors… the process of moving seemed more daunting and time consuming than ever!

Even with careful planning, I spent hours (not minutes)on the phone canceling or transferring utilities and service, replacing leased furniture for one space with leased furniture for another space, securing a storage room for overage since I was moving into a smaller space, etc…

I had secured what I thought was a reputable mover several weeks before the move.
By all accounts they were considered a completely reputable mover in my area.
I secured a signed written quote and felt confident that everything would be ‘handled’ properly.

I chose to do my own packing because I had items going to two locations and took the opportunity to label and ‘color code’ everything very carefully — we had experienced bad results from overs who packed for us before (including stolen and broken items from the world’s largest moving company) and I would never choose to have a moving company pack for me again.

Two days before the ‘move date’ the moving company called me and basically told me the price would be triple what I had received the writtn quote for. I referred to the faxed quote and was told (basically): “If you want your stuff moved you’ll have to pay xx$$ for each stair and each step to the moving van…” — which tripled the cost I was originally quoted. This was obviously a practice of theirs… call 2 days before the moving date and change everything despite a written quote – which they basically said was meaningless… the company obviously banked on the idea that two days from the move date a person would be feeling frantic and would just give in to their tactics. I was so outraged, that I remember using several explatives when I told them that I would move the $#%$#@! stuff myself rather than be strong armed at the last minute.

I was able to make alternate arrangements quickly and everything worked out fine… but the ‘reputable mover’ had turned what was a well planned pleasant move into a nightmare and strssed me out completely in the process.

Relo Mary, a service such as yours probably could have saved me 20 hours of ‘phone time’ and probably could have saved me a ton of stress.

If I eveer have to move again…I’m calling you, first!

Meanwhile, I’ll be checking out your blog for more cool tips on moving (just in case I have to do it again sometime:)